Our Services
Assessment
Nisumu Group uses surveys, interviews, and observation to conduct a comprehensive service audit.
Planning
We identify technology, training, and processes to take your service team to the next level.
Implementation
Once we have executive buy-in, we oversee the implementation process from start to finish.
Efficiencies
Nisumu Group monitors Key Performance Indicators at 3-week intervals, adjusting strategies as needed.
OUR CONSULTANTS HAVE VAST EXPERIENCE
Our professional staff includes MBAs, a Chartered engineer and Customer retention experts. We have special expertise in Management Consulting in Engineering and Services domains.